Privacy Policy

When you create an account, request a connection, contact us or make a payment we collect your name, phone number, email address, delivery or installation address, and your internet user ID.

Card, mobile banking and bank account details are entered on the SSLCommerz payment page. FDFN never sees or stores your card number, PIN or OTP.

To provide and renew your internet connection, process bill payments and product orders, deliver products, send receipts and contact you about your service.

We do not sell or rent your personal information to anyone.

We share only what is needed with our payment partner SSLCommerz to process payments, with courier partners to deliver orders, and with authorities when required by Bangladeshi law.

We use a login cookie to keep you signed in and your browser storage to remember your cart and language. You can clear them anytime from your browser settings.

You can view and update your profile from My Account. To delete your account, contact our support team.

For any privacy question, contact us through the Contact page or our support hotline.